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Privacy Policy

Last updated: August 30, 2025


Rosales Tax (“Rosales Tax,” “we,” “us,” or “our”) respects your privacy. This Policy explains what information we collect, how we use it, and the choices you have. It applies to our website mrosalestax.com, our forms (including the Contact Us page), and our communications (email and SMS).


1) Information We Collect

  • Contact details – name, email address, phone number, mailing address.
  • Service info – the services you request, appointment details, messages you send us.
  • Technical data – IP address, device/browser info, pages viewed, cookies/analytics.
  • Review/feedback data – ratings, comments, and responses you choose to provide.


2) How We Use Your Information

We use your information to:

  • respond to inquiries and provide services you request;
  • schedule, confirm, and manage appointments;
  • send review/feedback requests after we provide service;
  • send optional service reminders or promotions if you opt in to marketing;
  • maintain site security, debug, and improve our services;
  • comply with law and enforce our terms.


3) SMS/Text Messaging Program

We offer text messaging for confirmations, scheduling, reminders, and review/feedback requests.

  • Opt-in: You must explicitly consent (e.g., by checking a box on our forms) before we text you.
  • Message types: transactional (e.g., confirmation of your inquiry/appointment), customer-care (e.g., review request), and optional marketing/promotions only if you also opt in to marketing.
  • Frequency: message frequency varies (low volume).
  • Rates: Message & data rates may apply.
  • Opt-out: You can opt out at any time by replying STOP. For help, reply HELP or contact us using the details below.
  • No sale/sharing of mobile data for marketing: We do not sell or share your mobile number with third parties or affiliates for marketing or promotional purposes.
  • Vendors: We may use processors (e.g., Twilio for delivery, a reviews platform to manage links) only to send messages on our behalf. They may not use your number for their own marketing.

Important carrier language: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


4) Email Communications

If you provide your email, we may email you about your inquiry, appointments, or—if you opt in—occasional promotions. You can unsubscribe using the link in any marketing email.


5) Legal Bases (where applicable)

We process your information with your consent (e.g., to text or email you), to perform a contract (provide requested services), and for our legitimate interests (security, analytics), or as required by law.


6) Sharing Your Information

We share information only with:

  • Service providers/Processors that help us operate (hosting, email/SMS delivery, scheduling, analytics). They may use your data only to provide services to us and must protect it.
  • Legal/Compliance: if required by law, subpoena, or to protect rights, safety, and security. We do not sell your personal information.


7) Retention

We keep information only as long as needed for the purposes above, and as required by law (e.g., tax/audit obligations). When no longer needed, we delete or anonymize it.


8) Your Choices & Rights

  • SMS: Reply STOP to opt out of texts; HELP for help.
  • Email: Use the unsubscribe link or contact us.
  • Access/Deletion: You may request access to, correction of, or deletion of your personal information by contacting us.
  • Cookies/Tracking: You can manage cookies through your browser settings. (If we use analytics, we do so to improve site performance and experience.)


9) California Privacy Notice (CPRA/CCPA)

California residents have the right to know, access, correct, delete, and limit the use of certain personal information. We do not sell or share personal information as defined by CPRA. To exercise your rights, contact us using the details below and note that we may need to verify your request.


10) Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is 100% secure.


11) Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect their personal information.


12) Third-Party Links

Our site may link to third-party sites (e.g., review platforms). Their privacy practices are governed by their own policies.


13) Changes to This Policy

We may update this Policy from time to time. The “Last updated” date shows the latest revision. Significant changes will be posted on this page.


14) Contact Us

Rosales Tax
219 Texas st suite c Fairfield, CA 94533
Phone: (707) 419-4878
Email: info@mrosalestax.com
Website: https://mrosalestax.com/contact-us